Shipping policy

Most orders are dispatched within 48 hours. We aim to get
your order to you within 10 working days, though things can get a little busier
around peak times like Christmas!

Delivery is completely free for the UK mainland (excluding
Northern Ireland and the Isle of Man). If you're ordering from outside this
area, don't worry—we’ll reach out to you directly with the most cost-effective
shipping quote possible.

Just a quick heads-up: If your order is exceptionally large, heavy, or contains multiple bulk items, an extra shipping charge may apply.

 

Delivery Process

Order Confirmation

You'll receive an order confirmation email after ordering.

Manufacturing Updates

We'll keep you informed with your order, with updates.

Delivery Notification

When your order is dispatched, you'll receive tracking information and a delivery window.

Specialist Delivery

Large items are delivered by a specialist courier. A signature is required, and someone must be present to accept delivery. Please note: palletted deliveries are kerb-side only.

Inspection on Delivery

Please inspect your purchase immediately upon delivery and note any damage on the delivery receipt.